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biometricdeviceTime & Attendance

About us

biometricdevice — attendance systems that survive real UAE sites

We supply, install and support biometric attendance and access control across all seven emirates. Most of our work comes from replacing systems that were specified without anyone visiting the site.
  • Established 2014
  • All 7 emirates
  • Hardware + software + installation

How we work, and why

A large share of the systems we are called in to fix were never faulty. They were specified from a catalogue for a site nobody had visited — optical fingerprint readers for a workforce whose fingerprints were worn down by manual labour, one terminal for three hundred people arriving at the same moment, an indoor unit bolted to an unshaded gate in Mussafah.

None of those fail dramatically. They fail intermittently, which is worse, because staff lose confidence and supervisors start overriding. Within a few weeks the workaround has become the process and the system is producing worse data than the paper sheet it replaced.

So we survey first, we test biometric enrolment on a sample of your actual staff before you buy, and we tell you when the cheaper option is the right one. We would rather lose the upsell than be called back in year two.

What we supply

Hardware, software, installation, configuration, training and ongoing support as one package and one quotation. We are platform-agnostic across the main manufacturers, which means we have no reason to steer you toward a device that does not suit your site. We also support hardware bought elsewhere, where the platform allows it.

Free survey, no deposit

We attend, assess and quote at our cost. If we are not the right supplier for you, that is a survey we absorb — it keeps us honest at the specification stage.

One fixed quotation

Hardware, software, installation, configuration and training as a single figure. No line items appearing after you have committed.

Honest coverage claims

Dubai, Abu Dhabi and Sharjah are same-day to 48 hours. The northern emirates are two to three working days and we say so rather than promise otherwise.

Compliance taken seriously

WPS export, UAE Labour Law overtime rules, Ramadan hours and a tamper-evident record configured to your contracts — plus a template employee notice for your biometric data policy.

Process

What working with us looks like

  1. 01

    Free site survey

    An engineer attends your site, assesses entrances and connectivity, and tests biometric enrolment on a sample of your actual staff. This is where specification errors get caught — before you have paid for them.

    24–72 hrs from enquiry, by emirate

  2. 02

    Fixed written quotation

    One quotation covering hardware, software, installation, configuration and training. No line items appearing later. If we think you need less than you asked for, we will say so.

    Within 1 working day of survey

  3. 03

    Installation & configuration

    Mounting, cabling, network setup, software configuration and enrolment of your staff. Your shift rules, overtime rates and payroll export are configured to your contracts, not to a default template.

    Same day for standard fit-outs

  4. 04

    Training & handover

    Your HR or admin team is trained on enrolment, reporting, corrections and payroll export, with documentation and a template employee notice for your biometric data policy.

    Included, on installation day

  5. 05

    Ongoing support

    Same-day remote support for software and configuration. On-site hardware attendance with response times stated per emirate. Swap units held so a failure is replaced rather than repaired on site.

    Per support contract

Get a fixed quote after a free site survey

Tell us your site conditions and headcount. An engineer attends, tests enrolment on your actual staff, and you get one written quotation covering hardware, software, installation and training.

Same-day response, on-site survey within 48 hours

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Contact biometricdevice on +971 56 614 2543